/* ==========================================================================
   ESTILOS EXCLUSIVOS — OUTSOURCING IT CARTAGENA
   Modulo: /outsourcing-it-cartagena
   Servicio: Soporte IT Corporativo, Mesa de Ayuda & Administración de Servidores
   ========================================================================== */

/* ── 1. NAVEGACIÓN Y BADGES ── */
.svc-theme-soporte-ti-cartagena .section-tag,
.svc-theme-soporte-ti-cartagena .page-hero__tag {
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    gap: 6px !important;
    padding: 6px 16px !important;
    border-radius: 20px !important;
    background: rgba(8, 102, 245, 0.09) !important;
    border: 1px solid rgba(8, 102, 245, 0.22) !important;
    color: #0866F5 !important;
    font-family: inherit !important;
    font-size: 12px !important;
    font-weight: 800 !important;
    letter-spacing: 0.06em !important;
    text-transform: uppercase !important;
    margin-bottom: 14px !important;
}

.svc-theme-soporte-ti-cartagena .svc-hero__microbenefits {
    display: flex !important;
    flex-wrap: wrap !important;
    align-items: center !important;
    justify-content: center !important;
    gap: 8px 12px !important;
    margin-top: 22px !important;
    font-size: 0.92rem !important;
    font-weight: 500 !important;
    color: var(--text-secondary, #94a3b8) !important;
}

.svc-theme-soporte-ti-cartagena .svc-hero__microbenefits .bullet {
    color: #0866F5 !important;
    font-weight: 800 !important;
}

/* ── 1.0 HERO DE PANTALLA COMPLETA (ABOVE THE FOLD) ── */
@media (min-width: 992px) {
    .svc-theme-soporte-ti-cartagena .svc-hero {
        min-height: calc(100vh - 120px) !important;
        display: flex !important;
        flex-direction: column !important;
        justify-content: center !important;
        align-items: center !important;
        padding-top: 130px !important;
        padding-bottom: 50px !important;
    }

    .svc-theme-soporte-ti-cartagena .svc-trust-bar {
        margin-top: -45px !important;
        padding-bottom: 40px !important;
    }
}

/* ── 1.1 BARRA DE CONFIANZA TIPO CÁPSULA / RECTÁNGULO DE CONTORNOS REDONDEADOS ── */
.svc-theme-soporte-ti-cartagena .svc-trust-bar {
    background: transparent !important;
    border: none !important;
    padding: 32px 0 16px 0 !important;
    position: relative;
    z-index: 3;
}

.svc-theme-soporte-ti-cartagena .svc-trust-bar__inner {
    max-width: 1280px !important;
    margin: 0 auto;
    padding: 10px 16px;
    background: rgba(241, 245, 249, 0.88);
    border: 1px solid #E2E8F0;
    border-radius: 50px;
    box-shadow: 0 4px 20px rgba(15, 23, 42, 0.05);
    backdrop-filter: blur(12px);
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 12px;
    align-items: center;
}

.svc-theme-soporte-ti-cartagena .svc-trust-item {
    display: flex;
    align-items: center;
    gap: 14px;
    padding: 10px 18px;
    border-radius: 40px;
    transition: background-color 0.3s ease, transform 0.3s ease;
}

.svc-theme-soporte-ti-cartagena .svc-trust-item:hover {
    background: rgba(8, 102, 245, 0.08);
    transform: translateY(-2px);
}

.svc-theme-soporte-ti-cartagena .svc-trust-icon {
    width: 42px;
    height: 42px;
    border-radius: 50%;
    background: #FFFFFF;
    border: 1px solid rgba(8, 102, 245, 0.2);
    color: #0866F5;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    box-shadow: 0 2px 8px rgba(8, 102, 245, 0.12);
    transition: transform 0.3s cubic-bezier(0.34, 1.56, 0.64, 1), background-color 0.3s ease, color 0.3s ease;
}

.svc-theme-soporte-ti-cartagena .svc-trust-item:hover .svc-trust-icon {
    transform: scale(1.1);
    background: #0866F5;
    color: #FFFFFF;
}

.svc-theme-soporte-ti-cartagena .svc-trust-tag {
    display: inline-block;
    font-size: 0.62rem;
    font-weight: 800;
    letter-spacing: 0.06em;
    color: #0866F5;
    background: rgba(8, 102, 245, 0.08);
    padding: 2px 7px;
    border-radius: 6px;
    margin-bottom: 3px;
    text-transform: uppercase;
}

.svc-theme-soporte-ti-cartagena .svc-trust-item strong {
    display: block;
    font-size: 0.88rem;
    font-weight: 800;
    color: #0F172A;
    line-height: 1.2;
}

.svc-theme-soporte-ti-cartagena .svc-trust-item span:not(.svc-trust-tag) {
    display: block;
    font-size: 0.77rem;
    color: #475569;
    line-height: 1.3;
    margin-top: 2px;
}

/* ── 2. SECCIÓN PROBLEMAS / MESA DE AYUDA DASHBOARD (SPLIT EDITORIAL 40/60) ── */
.svc-theme-soporte-ti-cartagena .svc-matrix {
    padding: 90px 0;
    background: #F8FAFC;
    position: relative;
    overflow: hidden;
}

.svc-theme-soporte-ti-cartagena .svc-problemas-split {
    display: grid;
    grid-template-columns: 38% 58%;
    gap: 4%;
    align-items: start;
}

.svc-theme-soporte-ti-cartagena .svc-problemas-col-info {
    position: sticky;
    top: 100px;
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    text-align: left;
}

.svc-theme-soporte-ti-cartagena .svc-problemas-col-info .section-title {
    font-size: clamp(1.8rem, 3vw, 2.4rem);
    font-weight: 800;
    line-height: 1.2;
    color: #0F172A;
    margin-bottom: 18px;
    letter-spacing: -0.02em;
}

.svc-theme-soporte-ti-cartagena .svc-problemas-col-info .section-sub {
    font-size: 0.98rem;
    line-height: 1.65;
    color: #475569;
    margin-bottom: 16px;
}

.svc-theme-soporte-ti-cartagena .svc-problemas-col-info .section-sub--secondary {
    font-size: 0.9rem;
    font-weight: 600;
    color: #1E293B;
    background: rgba(8, 102, 245, 0.06);
    border-left: 3.5px solid #0866F5;
    padding: 12px 16px;
    border-radius: 0 12px 12px 0;
    margin-bottom: 24px;
}

.svc-theme-soporte-ti-cartagena .svc-problemas-cta-box {
    margin-top: 4px;
}

/* ── HELPDESK CONTAINER Y DASHBOARD PANEL ── */
.svc-theme-soporte-ti-cartagena .svc-helpdesk-container {
    display: flex;
    flex-direction: column;
    gap: 20px;
}

.svc-theme-soporte-ti-cartagena .svc-helpdesk-dashboard {
    position: relative;
    background: #FFFFFF;
    border: 1px solid #E2E8F0;
    border-radius: 24px;
    padding: 26px 24px;
    box-shadow: 0 12px 36px rgba(15, 23, 42, 0.05), 0 2px 8px rgba(0, 0, 0, 0.02);
    overflow: hidden;
}

/* Capa ambiental de imagen tecnológica con opacidad tenue 9% */
.svc-theme-soporte-ti-cartagena .svc-helpdesk-dashboard__bg-ambient {
    position: absolute;
    inset: 0;
    background-size: cover;
    background-position: center;
    opacity: 0.09;
    filter: blur(1.5px);
    pointer-events: none;
    z-index: 0;
}

/* Header del Dashboard */
.svc-theme-soporte-ti-cartagena .svc-helpdesk-dashboard__header {
    position: relative;
    z-index: 1;
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding-bottom: 16px;
    border-bottom: 1px solid #F1F5F9;
    margin-bottom: 18px;
}

.svc-theme-soporte-ti-cartagena .svc-helpdesk-dashboard__title-box {
    display: flex;
    align-items: center;
    gap: 10px;
    font-size: 0.88rem;
    font-weight: 800;
    color: #0F172A;
    letter-spacing: 0.01em;
}

.svc-theme-soporte-ti-cartagena .svc-helpdesk-dashboard__status-dot {
    width: 9px;
    height: 9px;
    border-radius: 50%;
    background: #10B981;
    box-shadow: 0 0 0 3px rgba(16, 185, 129, 0.2);
    transition: background 0.3s ease, box-shadow 0.3s ease;
}

.svc-theme-soporte-ti-cartagena .svc-helpdesk-dashboard__status-dot--online {
    background: #10B981;
    box-shadow: 0 0 0 3px rgba(16, 185, 129, 0.2);
}

.svc-theme-soporte-ti-cartagena .svc-helpdesk-dashboard__status-dot--offhours {
    background: #F59E0B;
    box-shadow: 0 0 0 3px rgba(245, 158, 11, 0.2);
}

.svc-theme-soporte-ti-cartagena .svc-helpdesk-dashboard__status-dot--holiday {
    background: #64748B;
    box-shadow: 0 0 0 3px rgba(100, 116, 139, 0.2);
}

.svc-theme-soporte-ti-cartagena .svc-helpdesk-dashboard__live-tag {
    font-size: 0.7rem;
    font-weight: 800;
    color: #0866F5;
    background: rgba(8, 102, 245, 0.08);
    padding: 4px 10px;
    border-radius: 20px;
    border: 1px solid rgba(8, 102, 245, 0.18);
    text-transform: uppercase;
    letter-spacing: 0.04em;
    transition: color 0.3s ease, background 0.3s ease, border-color 0.3s ease;
}

.svc-theme-soporte-ti-cartagena .svc-helpdesk-dashboard__live-tag--online {
    color: #0866F5;
    background: rgba(8, 102, 245, 0.08);
    border-color: rgba(8, 102, 245, 0.18);
}

.svc-theme-soporte-ti-cartagena .svc-helpdesk-dashboard__live-tag--offhours {
    color: #D97706;
    background: rgba(245, 158, 11, 0.1);
    border-color: rgba(245, 158, 11, 0.25);
}

.svc-theme-soporte-ti-cartagena .svc-helpdesk-dashboard__live-tag--holiday {
    color: #475569;
    background: rgba(100, 116, 139, 0.1);
    border-color: rgba(100, 116, 139, 0.25);
}

/* Filas de Incidencias (Ticket Rows) */
.svc-theme-soporte-ti-cartagena .svc-helpdesk-dashboard__tickets {
    position: relative;
    z-index: 1;
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.svc-theme-soporte-ti-cartagena .svc-ticket-row {
    background: #FFFFFF;
    border: 1px solid #E2E8F0;
    border-radius: 16px;
    padding: 14px 18px;
    display: flex;
    align-items: center;
    gap: 16px;
    box-shadow: 0 2px 8px rgba(15, 23, 42, 0.03);
    transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1), border-color 0.3s ease, box-shadow 0.3s ease;
}

.svc-theme-soporte-ti-cartagena .svc-ticket-row:hover {
    transform: translateX(4px) translateY(-2px);
    border-color: rgba(8, 102, 245, 0.4);
    box-shadow: 0 8px 24px rgba(8, 102, 245, 0.12);
}

.svc-theme-soporte-ti-cartagena .svc-ticket-icon {
    width: 42px;
    height: 42px;
    border-radius: 12px;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    transition: transform 0.3s cubic-bezier(0.34, 1.56, 0.64, 1);
}

.svc-theme-soporte-ti-cartagena .svc-ticket-row:hover .svc-ticket-icon {
    transform: scale(1.12);
}

/* Estilos de Iconos por Tipo */
.svc-ticket-icon--red { background: #FEF2F2; color: #EF4444; border: 1px solid #FCA5A5; }
.svc-ticket-icon--blue { background: #EFF6FF; color: #0866F5; border: 1px solid #BFDBFE; }
.svc-ticket-icon--amber { background: #FFFBEB; color: #D97706; border: 1px solid #FDE68A; }
.svc-ticket-icon--violet { background: #F5F3FF; color: #7C3AED; border: 1px solid #DDD6FE; }

.svc-theme-soporte-ti-cartagena .svc-ticket-content {
    flex: 1;
    min-width: 0;
}

.svc-theme-soporte-ti-cartagena .svc-ticket-main strong {
    display: block;
    font-size: 0.95rem;
    font-weight: 800;
    color: #0F172A;
    line-height: 1.25;
}

.svc-theme-soporte-ti-cartagena .svc-ticket-sub {
    display: block;
    font-size: 0.78rem;
    color: #64748B;
    margin-top: 2px;
}

/* Badges de Estado Suaves */
.svc-theme-soporte-ti-cartagena .svc-ticket-status {
    font-size: 0.68rem;
    font-weight: 800;
    padding: 5px 12px;
    border-radius: 20px;
    letter-spacing: 0.04em;
    white-space: nowrap;
    flex-shrink: 0;
}

.svc-ticket-status--red { background: #FEF2F2; color: #DC2626; border: 1px solid #FCA5A5; }
.svc-ticket-status--blue { background: #EFF6FF; color: #0866F5; border: 1px solid #BFDBFE; }
.svc-ticket-status--amber { background: #FFFBEB; color: #B45309; border: 1px solid #FDE68A; }
.svc-ticket-status--violet { background: #F5F3FF; color: #6D28D9; border: 1px solid #DDD6FE; }

/* ── 3 MINI TARJETAS COMPACTAS INFERIORES ── */
.svc-theme-soporte-ti-cartagena .svc-helpdesk-mini-cards {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 14px;
}

.svc-theme-soporte-ti-cartagena .svc-mini-card {
    background: #FFFFFF;
    border: 1px solid #E2E8F0;
    border-radius: 18px;
    padding: 16px 14px;
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    gap: 10px;
    box-shadow: 0 2px 10px rgba(15, 23, 42, 0.03);
    transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1), border-color 0.3s ease, box-shadow 0.3s ease;
}

.svc-theme-soporte-ti-cartagena .svc-mini-card:hover {
    transform: translateY(-3px);
    border-color: rgba(8, 102, 245, 0.4);
    box-shadow: 0 8px 20px rgba(8, 102, 245, 0.1);
}

.svc-theme-soporte-ti-cartagena .svc-mini-card__icon {
    width: 34px;
    height: 34px;
    border-radius: 10px;
    background: rgba(8, 102, 245, 0.08);
    color: #0866F5;
    border: 1px solid rgba(8, 102, 245, 0.18);
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.svc-theme-soporte-ti-cartagena .svc-mini-card strong {
    display: block;
    font-size: 0.84rem;
    font-weight: 800;
    color: #0F172A;
    line-height: 1.25;
    margin-bottom: 4px;
}

.svc-theme-soporte-ti-cartagena .svc-mini-card p {
    font-size: 0.76rem;
    color: #64748B;
    line-height: 1.45;
    margin: 0;
}

.svc-theme-soporte-ti-cartagena .svc-problema-card p {
    font-size: 13.5px;
    color: #475569;
    line-height: 1.55;
    margin: 0;
}

.svc-theme-soporte-ti-cartagena .svc-problema-card:hover p {
    color: #E2E8F0 !important;
}

/* ── 3. PRINCIPIOS / VENTAJAS DE TRABAJO (GRILLA ASIMÉTRICA B2B) ── */
.svc-theme-soporte-ti-cartagena .svc-principios-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 24px;
    margin-top: 44px;
}

/* Tarjeta Base Secundaria */
.svc-theme-soporte-ti-cartagena .svc-principio-card,
.svc-theme-software-automatizacion-cartagena .svc-principio-card {
    background: #FFFFFF;
    border: 1px solid #E2E8F0;
    border-radius: 20px;
    padding: 26px 22px;
    display: flex;
    flex-direction: column;
    align-items: center;
    text-align: center;
    box-shadow: 0 4px 18px rgba(15, 23, 42, 0.04);
    transition: transform 0.35s cubic-bezier(0.16, 1, 0.3, 1), border-color 0.35s ease, box-shadow 0.35s ease, background 0.35s ease;
    position: relative;
    overflow: hidden;
}

.svc-theme-soporte-ti-cartagena .svc-principio-card:hover,
.svc-theme-software-automatizacion-cartagena .svc-principio-card:hover {
    transform: translateY(-5px);
    border-color: #0866F5;
    box-shadow: 0 16px 32px rgba(8, 102, 245, 0.14);
}

/* Tarjeta Estilo Pantalla Digital / Window Panel */
.svc-principio-card--screen {
    padding-top: 0 !important;
}

.svc-principio-card__screen-bar {
    width: calc(100% + 44px);
    margin-left: -22px;
    margin-right: -22px;
    padding: 10px 16px;
    background: #F8FAFC;
    border-bottom: 1px solid #E2E8F0;
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 20px;
}

.svc-principio-card__screen-dots {
    display: flex;
    align-items: center;
    gap: 6px;
}

.svc-screen-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
}

.svc-screen-dot--red { background: #EF4444; }
.svc-screen-dot--yellow { background: #F59E0B; }
.svc-screen-dot--green { background: #10B981; }

html[data-theme="dark"] .svc-principio-card__screen-bar {
    background: rgba(15, 23, 42, 0.6);
    border-bottom-color: rgba(255, 255, 255, 0.08);
}

/* Header interno de cada tarjeta */
.svc-theme-soporte-ti-cartagena .svc-principio-card__header,
.svc-theme-software-automatizacion-cartagena .svc-principio-card__header {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 12px;
    margin-bottom: 16px;
    width: 100%;
}

/* Indicador visual / Micro-badge superior */
.svc-theme-soporte-ti-cartagena .svc-principio-badge,
.svc-theme-software-automatizacion-cartagena .svc-principio-badge {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 5px 13px;
    border-radius: 12px;
    font-size: 0.68rem;
    font-weight: 800;
    letter-spacing: 0.06em;
    text-transform: uppercase;
    transition: all 0.3s ease;
}

/* ── COLORES VARIADOS Y VIVOS PARA CADA TARJETA Y FRANJA ── */

/* Card 1: Azul Cobalto Eléctrico */
.svc-principio-card:nth-child(1)::before {
    background: linear-gradient(90deg, #0866F5 0%, #3B82F6 100%) !important;
}
.svc-principio-card:nth-child(1) .svc-principio-badge {
    background: linear-gradient(135deg, rgba(8, 102, 245, 0.14), rgba(59, 130, 246, 0.22)) !important;
    border: 1px solid rgba(8, 102, 245, 0.32) !important;
    color: #0866F5 !important;
}

/* Card 2: Esmeralda / Menta Verde */
.svc-principio-card:nth-child(2)::before {
    background: linear-gradient(90deg, #10B981 0%, #059669 100%) !important;
}
.svc-principio-card:nth-child(2) .svc-principio-badge {
    background: linear-gradient(135deg, rgba(16, 185, 129, 0.14), rgba(5, 150, 105, 0.22)) !important;
    border: 1px solid rgba(16, 185, 129, 0.32) !important;
    color: #059669 !important;
}

/* Card 3: Violeta Púrpura Premium */
.svc-principio-card:nth-child(3)::before {
    background: linear-gradient(90deg, #8B5CF6 0%, #6D28D9 100%) !important;
}
.svc-principio-card:nth-child(3) .svc-principio-badge {
    background: linear-gradient(135deg, rgba(139, 92, 246, 0.14), rgba(109, 40, 217, 0.22)) !important;
    border: 1px solid rgba(139, 92, 246, 0.32) !important;
    color: #7C3AED !important;
}

/* Card 4: Cyan Turquesa Tecnológico */
.svc-principio-card:nth-child(4)::before {
    background: linear-gradient(90deg, #06B6D4 0%, #0284C7 100%) !important;
}
.svc-principio-card:nth-child(4) .svc-principio-badge {
    background: linear-gradient(135deg, rgba(6, 182, 212, 0.14), rgba(2, 132, 199, 0.22)) !important;
    border: 1px solid rgba(6, 182, 212, 0.32) !important;
    color: #0284C7 !important;
}

/* Card 5: Ámbar / Naranja Fuego */
.svc-principio-card:nth-child(5)::before {
    background: linear-gradient(90deg, #F59E0B 0%, #D97706 100%) !important;
}
.svc-principio-card:nth-child(5) .svc-principio-badge {
    background: linear-gradient(135deg, rgba(245, 158, 11, 0.14), rgba(217, 119, 6, 0.22)) !important;
    border: 1px solid rgba(245, 158, 11, 0.32) !important;
    color: #D97706 !important;
}

/* Card 6: Rosa Magenta / Neón */
.svc-principio-card:nth-child(6)::before {
    background: linear-gradient(90deg, #EC4899 0%, #BE185D 100%) !important;
}
.svc-principio-card:nth-child(6) .svc-principio-badge {
    background: linear-gradient(135deg, rgba(236, 72, 153, 0.14), rgba(190, 24, 93, 0.22)) !important;
    border: 1px solid rgba(236, 72, 153, 0.32) !important;
    color: #DB2777 !important;
}

.svc-theme-soporte-ti-cartagena .svc-principio-icon,
.svc-theme-software-automatizacion-cartagena .svc-principio-icon,
.svc-problema-icon {
    background: transparent !important;
    border: none !important;
    box-shadow: none !important;
    width: auto !important;
    height: auto !important;
    padding: 0 !important;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    margin-bottom: 6px;
}

.svc-theme-soporte-ti-cartagena .svc-principio-card:hover .svc-principio-icon,
.svc-theme-software-automatizacion-cartagena .svc-principio-card:hover .svc-principio-icon,
.svc-problema-card:hover .svc-problema-icon {
    background: transparent !important;
    border: none !important;
    box-shadow: none !important;
    transform: none;
}

.svc-emoji-icon {
    font-size: 34px;
    line-height: 1;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    filter: drop-shadow(0 4px 8px rgba(0, 0, 0, 0.14));
    transition: transform 0.35s cubic-bezier(0.34, 1.56, 0.64, 1);
}

.svc-principio-icon svg,
.svc-problema-icon svg {
    color: #0866F5 !important;
    stroke: #0866F5 !important;
    filter: drop-shadow(0 4px 8px rgba(8, 102, 245, 0.18));
    transition: transform 0.35s cubic-bezier(0.34, 1.56, 0.64, 1);
}

.svc-principio-card:hover .svc-emoji-icon,
.svc-problema-card:hover .svc-emoji-icon,
.svc-principio-card:hover .svc-principio-icon svg,
.svc-problema-card:hover .svc-problema-icon svg {
    transform: translateY(-4px) scale(1.24) rotate(-3deg);
}

.svc-theme-soporte-ti-cartagena .svc-principio-card h3 {
    font-size: 1.05rem;
    font-weight: 800;
    color: #0F172A;
    margin-bottom: 10px;
    line-height: 1.3;
}

.svc-theme-soporte-ti-cartagena .svc-principio-card p {
    font-size: 0.88rem;
    color: #475569;
    line-height: 1.58;
    margin: 0;
    max-width: 92%;
}

/* ── TARJETA PRINCIPAL DESTACADA (PLANES MENSUALES O SOPORTE POR EVENTO) ── */
.svc-theme-soporte-ti-cartagena .svc-principio-card--featured {
    grid-column: span 1;
    background: linear-gradient(135deg, rgba(8, 102, 245, 0.06) 0%, rgba(239, 246, 255, 0.95) 100%);
    border: 1.5px solid rgba(8, 102, 245, 0.32);
    box-shadow: 0 8px 28px rgba(8, 102, 245, 0.09);
    padding: 28px 24px;
    justify-content: space-between;
}

.svc-theme-soporte-ti-cartagena .svc-principio-card--featured .svc-principio-badge {
    background: #0866F5;
    border-color: #0866F5;
    color: #FFFFFF;
    box-shadow: 0 2px 8px rgba(8, 102, 245, 0.3);
}

.svc-theme-soporte-ti-cartagena .svc-principio-card--featured h3 {
    font-size: 1.25rem;
    color: #0F172A;
}

.svc-theme-soporte-ti-cartagena .svc-principio-card--featured p {
    max-width: 88%;
    font-size: 0.92rem;
    color: #334155;
}

/* Mini CTA "Ver modalidades →" */
.svc-theme-soporte-ti-cartagena .svc-principio-cta-link {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    margin-top: 18px;
    padding: 8px 18px;
    border-radius: 999px;
    background: #FFFFFF;
    border: 1px solid rgba(8, 102, 245, 0.25);
    color: #0866F5;
    font-size: 0.82rem;
    font-weight: 700;
    text-decoration: none;
    transition: all 0.3s ease;
    box-shadow: 0 2px 8px rgba(8, 102, 245, 0.08);
}

.svc-theme-soporte-ti-cartagena .svc-principio-cta-link:hover {
    background: #0866F5;
    color: #FFFFFF;
    border-color: #0866F5;
    box-shadow: 0 6px 16px rgba(8, 102, 245, 0.3);
    transform: translateY(-2px);
}

.svc-theme-soporte-ti-cartagena .svc-principio-cta-link svg {
    transition: transform 0.3s ease;
}

.svc-theme-soporte-ti-cartagena .svc-principio-cta-link:hover svg {
    transform: translateX(4px);
}

/* Tarjeta Inferior de Ancho Completo (Seguimiento) */
.svc-theme-soporte-ti-cartagena .svc-principio-card--wide {
    grid-column: span 3;
    background: #F8FAFC;
    border-style: dashed;
    border-color: #CBD5E1;
    padding: 28px 36px;
    flex-direction: row;
    align-items: center;
    justify-content: space-between;
    text-align: left;
}

.svc-theme-soporte-ti-cartagena .svc-principio-card--wide .svc-principio-card__header {
    flex-direction: row;
    width: auto;
    margin-bottom: 0;
    flex-shrink: 0;
    gap: 14px;
}

.svc-theme-soporte-ti-cartagena .svc-principio-card--wide .svc-principio-card__body {
    flex: 1;
    padding-left: 20px;
}

.svc-theme-soporte-ti-cartagena .svc-principio-card--wide p {
    max-width: 100%;
}

/* ── 4. METODOLOGÍA / PASOS DE TRABAJO (TIMELINE CONECTADO) ── */
.svc-theme-soporte-ti-cartagena .svc-proceso {
    padding: 80px 0;
    background: #FFFFFF;
}

.svc-theme-soporte-ti-cartagena .svc-proceso-timeline {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 24px;
    margin-top: 56px;
    position: relative;
}

.svc-theme-soporte-ti-cartagena .svc-proceso-timeline::before {
    content: '';
    position: absolute;
    top: 22px;
    left: 12%;
    right: 12%;
    height: 2px;
    background: rgba(8, 102, 245, 0.3);
    z-index: 1;
}

.svc-theme-soporte-ti-cartagena .svc-proceso-step {
    text-align: center;
    position: relative;
    z-index: 2;
    cursor: pointer;
    transition: transform 0.35s cubic-bezier(0.34, 1.56, 0.64, 1);
}

.svc-theme-soporte-ti-cartagena .svc-proceso-step__node {
    width: 48px;
    height: 48px;
    border-radius: 50%;
    background: linear-gradient(135deg, #0866F5 0%, #1D4ED8 100%);
    color: #FFFFFF;
    font-weight: 800;
    font-size: 15px;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 20px auto;
    box-shadow: 0 4px 14px rgba(8, 102, 245, 0.35);
    transition: transform 0.4s cubic-bezier(0.34, 1.56, 0.64, 1), box-shadow 0.4s ease, background 0.4s ease;
    position: relative;
}

/* Anillo concéntrico animado */
.svc-theme-soporte-ti-cartagena .svc-proceso-step__node::before {
    content: '';
    position: absolute;
    inset: -6px;
    border-radius: 50%;
    border: 2px solid rgba(8, 102, 245, 0.4);
    opacity: 0;
    transform: scale(0.6);
    transition: opacity 0.35s ease, transform 0.35s cubic-bezier(0.34, 1.56, 0.64, 1);
    pointer-events: none;
}

/* ESTADO HOVER: EL CÍRCULO CRECE / SE EXPANDE CON EFECTO DE ONDA PULSANTE */
.svc-theme-soporte-ti-cartagena .svc-proceso-step:hover .svc-proceso-step__node {
    transform: scale(1.35);
    background: linear-gradient(135deg, #2563EB 0%, #0284C7 100%);
    box-shadow: 0 0 0 8px rgba(8, 102, 245, 0.2), 0 10px 25px rgba(8, 102, 245, 0.5);
    animation: nodePulseGlow 1.8s infinite ease-in-out;
}

.svc-theme-soporte-ti-cartagena .svc-proceso-step:hover .svc-proceso-step__node::before {
    opacity: 1;
    transform: scale(1.15);
}

.svc-theme-soporte-ti-cartagena .svc-proceso-step h3 {
    font-size: 15.5px;
    font-weight: 700;
    color: #0F172A;
    margin-bottom: 8px;
    transition: color 0.3s ease, transform 0.3s ease;
}

.svc-theme-soporte-ti-cartagena .svc-proceso-step:hover h3 {
    color: #0866F5;
    transform: translateY(-2px);
}

.svc-theme-soporte-ti-cartagena .svc-proceso-step p {
    font-size: 13px;
    color: #475569;
    line-height: 1.5;
    margin: 0;
    padding: 0 8px;
}

@keyframes nodePulseGlow {
    0%, 100% {
        box-shadow: 0 0 0 6px rgba(8, 102, 245, 0.2), 0 8px 20px rgba(8, 102, 245, 0.4);
    }
    50% {
        box-shadow: 0 0 0 14px rgba(8, 102, 245, 0.08), 0 14px 30px rgba(8, 102, 245, 0.6);
    }
}

/* ── 5. PILARES / ALCANCE TÉCNICO ── */
.svc-theme-soporte-ti-cartagena .svc-pilares-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 24px;
    margin-top: 40px;
}

.svc-theme-soporte-ti-cartagena .svc-pilar-card {
    background: #FFFFFF;
    border: 1px solid #E2E8F0;
    border-radius: 16px;
    overflow: hidden;
    display: flex;
    flex-direction: column;
    height: 100%;
    transition: transform 0.3s ease, border-color 0.3s ease;
}

.svc-theme-soporte-ti-cartagena .svc-pilar-card:hover {
    transform: translateY(-4px);
    border-color: #0866F5;
}

.svc-theme-soporte-ti-cartagena .svc-pilar-card__image {
    height: 170px;
    overflow: hidden;
}

.svc-theme-soporte-ti-cartagena .svc-pilar-card__image img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.svc-theme-soporte-ti-cartagena .svc-pilar-card__body {
    padding: 24px;
    flex: 1;
}

.svc-theme-soporte-ti-cartagena .svc-pilar-card__body h3 {
    font-size: 16px;
    font-weight: 700;
    color: #0F172A;
    margin-bottom: 14px;
}

.svc-theme-soporte-ti-cartagena .svc-pilar-card__body ul {
    list-style: none;
    padding: 0;
    margin: 0;
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.svc-theme-soporte-ti-cartagena .svc-pilar-card__body li {
    display: flex;
    align-items: center;
    gap: 10px;
    font-size: 13px;
    color: #475569;
}

.svc-theme-soporte-ti-cartagena .svc-pilar-card__body li svg {
    color: #0866F5;
    flex-shrink: 0;
}

/* ── 6. FAQ DUAL-THEME ── */
.svc-theme-soporte-ti-cartagena .svc-faq__item {
    background: #F8FAFC;
    border: 1px solid #E2E8F0;
    border-radius: 12px;
    padding: 18px 22px;
    margin-bottom: 16px;
}

.svc-theme-soporte-ti-cartagena .svc-faq__item summary {
    font-weight: 700;
    color: #0F172A !important;
    font-size: 15px !important;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.svc-theme-soporte-ti-cartagena .svc-faq__item summary svg {
    color: #0866F5 !important;
}

.svc-theme-soporte-ti-cartagena .svc-faq__item div[itemprop="acceptedAnswer"],
.svc-theme-soporte-ti-cartagena .svc-faq__item p[itemprop="text"] {
    margin-top: 14px !important;
    font-size: 14px !important;
    color: #1E293B !important;
    line-height: 1.65 !important;
    border-top: 1px dashed #E2E8F0 !important;
    padding-top: 12px !important;
}

/* ── MODO OSCURO DUAL-THEME SOBRIO B2B ── */
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena {
    background-color: #0F172A !important;
}

/* Fondos de Secciones en Modo Oscuro */
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-matrix,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-proceso,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-proyectos,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-faq {
    background: #0F172A !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-principios,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-pilares,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-relacionados {
    background: #0B132B !important;
}

/* Títulos y Subtítulos de Secciones en Modo Oscuro */
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .section-title,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-problemas-col-info .section-title {
    color: #F8FAFC !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .section-sub,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-problemas-col-info .section-sub {
    color: #CBD5E1 !important;
}

/* Barra de Confianza en Modo Oscuro */
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-trust-bar__inner {
    background: rgba(30, 41, 59, 0.85) !important;
    border-color: #334155 !important;
    box-shadow: 0 4px 20px rgba(0, 0, 0, 0.25) !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-trust-item:hover {
    background: rgba(8, 102, 245, 0.2) !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-trust-icon {
    background: #0F172A !important;
    border-color: #334155 !important;
    color: #38BDF8 !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-trust-item:hover .svc-trust-icon {
    background: #0866F5 !important;
    color: #FFFFFF !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-trust-item strong {
    color: #F8FAFC !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-trust-item span {
    color: #CBD5E1 !important;
}

/* Tarjetas y Bloques B2B en Modo Oscuro */
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-problema-card,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-principio-card,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-pilar-card,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-proyecto-card,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-vcarousel__card,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-rel-small-card,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-rel-banner__large-card {
    background: #1E293B !important;
    border-color: #334155 !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-principio-card--featured {
    background: linear-gradient(135deg, rgba(8, 102, 245, 0.22) 0%, rgba(15, 23, 42, 0.96) 100%) !important;
    border-color: rgba(8, 102, 245, 0.45) !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-principio-card--wide {
    background: #0B132B !important;
    border-color: #334155 !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-principio-cta-link {
    background: #1E293B !important;
    border-color: #334155 !important;
    color: #60A5FA !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-principio-cta-link:hover {
    background: #0866F5 !important;
    color: #FFFFFF !important;
    border-color: #0866F5 !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-problema-card h3,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-principio-card h3,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-proceso-step h3,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-pilar-card__body h3,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-vcarousel__title,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-rel-small-card h3,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-rel-banner__large-title {
    color: #F8FAFC !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-problema-card p,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-principio-card p,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-proceso-step p,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-pilar-card__body li,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-vcarousel__desc,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-rel-small-card p,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-rel-banner__large-desc {
    color: #CBD5E1 !important;
}

/* Ajustes de carrusel FAQ y banner en Modo Oscuro */
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-vcarousel__num {
    color: #60A5FA !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-vcarousel__dot {
    background: #334155 !important;
    color: #CBD5E1 !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-vcarousel__dot.is-active {
    background: #0866F5 !important;
    color: #FFFFFF !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-vcarousel__arrow {
    background: #1E293B !important;
    border-color: #334155 !important;
    color: #F8FAFC !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-vcarousel__arrow:hover {
    background: #0866F5 !important;
    color: #FFFFFF !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-rel-banner__footer {
    border-top-color: #334155 !important;
    color: #CBD5E1 !important;
}

/* ── RESPONSIVE BREAKPOINTS ── */
@media (max-width: 1200px) {
    .svc-theme-soporte-ti-cartagena .svc-trust-bar__inner {
        border-radius: 28px !important;
        grid-template-columns: repeat(2, 1fr) !important;
        gap: 16px !important;
        padding: 16px 20px !important;
    }
    .svc-theme-soporte-ti-cartagena .svc-problemas-grid,
    .svc-theme-soporte-ti-cartagena .svc-pilares-grid {
        grid-template-columns: repeat(2, 1fr);
    }
    .svc-theme-soporte-ti-cartagena .svc-principios-grid {
        grid-template-columns: repeat(3, 1fr);
    }
}

@media (max-width: 768px) {
    .svc-theme-soporte-ti-cartagena .svc-trust-bar__inner {
        grid-template-columns: 1fr !important;
        border-radius: 20px !important;
    }
    .svc-theme-soporte-ti-cartagena .svc-problemas-grid,
    .svc-theme-soporte-ti-cartagena .svc-principios-grid,
    .svc-theme-soporte-ti-cartagena .svc-proceso-timeline,
    .svc-theme-soporte-ti-cartagena .svc-pilares-grid {
        grid-template-columns: 1fr;
    }
    .svc-theme-soporte-ti-cartagena .svc-principio-card--featured,
    .svc-theme-soporte-ti-cartagena .svc-principio-card--wide {
        grid-column: span 1;
        flex-direction: column;
        text-align: center;
        padding: 24px 20px;
    }
    .svc-theme-soporte-ti-cartagena .svc-principio-card--wide .svc-principio-card__header {
        flex-direction: column;
    }
    .svc-theme-soporte-ti-cartagena .svc-principio-card--wide .svc-principio-card__body {
        padding-left: 0;
    }
    .svc-theme-soporte-ti-cartagena .svc-proceso-timeline::before {
        display: none;
    }
}

/* ── HELP DESK DASHBOARD RESPONSIVE & DARK MODE ── */
@media (max-width: 992px) {
    .svc-theme-soporte-ti-cartagena .svc-problemas-split {
        display: flex !important;
        flex-direction: column !important;
        grid-template-columns: 1fr !important;
        gap: 32px !important;
        align-items: center !important;
    }

    .svc-theme-soporte-ti-cartagena .svc-problemas-col-info {
        position: relative !important;
        top: 0 !important;
        display: flex !important;
        flex-direction: column !important;
        align-items: center !important;
        text-align: center !important;
        width: 100% !important;
    }

    .svc-theme-soporte-ti-cartagena .svc-problemas-col-info .section-tag {
        margin-inline: auto !important;
        margin-bottom: 12px !important;
    }

    .svc-theme-soporte-ti-cartagena .svc-problemas-col-info .section-title {
        text-align: center !important;
        margin: 0 auto 14px auto !important;
    }

    .svc-theme-soporte-ti-cartagena .svc-problemas-col-info .section-sub {
        text-align: center !important;
        margin: 0 auto 18px auto !important;
    }

    .svc-theme-soporte-ti-cartagena .svc-problemas-cta-box {
        width: 100% !important;
        display: flex !important;
        justify-content: center !important;
        margin: 0 auto !important;
    }

    .svc-theme-soporte-ti-cartagena .svc-problemas-cta-box .btn {
        width: 100% !important;
        max-width: 340px !important;
        justify-content: center !important;
        margin-inline: auto !important;
    }

    /* ENCABEZADO Y LIVE TAG DEL DASHBOARD CENTRADOS */
    .svc-theme-soporte-ti-cartagena .svc-helpdesk-dashboard__header {
        display: flex !important;
        flex-direction: column !important;
        align-items: center !important;
        justify-content: center !important;
        text-align: center !important;
        gap: 10px !important;
    }

    .svc-theme-soporte-ti-cartagena .svc-helpdesk-dashboard__title-box {
        display: flex !important;
        align-items: center !important;
        justify-content: center !important;
        text-align: center !important;
        width: 100% !important;
    }

    .svc-theme-soporte-ti-cartagena .svc-helpdesk-dashboard__live-tag {
        margin-inline: auto !important;
        align-self: center !important;
    }

    /* MINI TARJETAS INFERIORES CENTRADAS */
    .svc-theme-soporte-ti-cartagena .svc-helpdesk-mini-cards {
        display: flex !important;
        flex-direction: column !important;
        align-items: center !important;
        width: 100% !important;
        gap: 14px !important;
    }

    .svc-theme-soporte-ti-cartagena .svc-mini-card {
        width: 100% !important;
        display: flex !important;
        flex-direction: column !important;
        align-items: center !important;
        justify-content: center !important;
        text-align: center !important;
        padding: 18px 16px !important;
        box-sizing: border-box !important;
    }

    .svc-theme-soporte-ti-cartagena .svc-mini-card__icon {
        margin: 0 auto 10px auto !important;
    }

    .svc-theme-soporte-ti-cartagena .svc-mini-card strong {
        display: block !important;
        text-align: center !important;
        margin-bottom: 4px !important;
    }

    .svc-theme-soporte-ti-cartagena .svc-mini-card p {
        text-align: center !important;
        margin: 0 auto !important;
    }
}


html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-matrix {
    background: #0F172A !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-helpdesk-dashboard,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-mini-card,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-ticket-row {
    background: #1E293B !important;
    border-color: #334155 !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-helpdesk-dashboard__title-box,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-ticket-main strong,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-mini-card strong {
    color: #F8FAFC !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-ticket-sub,
html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-mini-card p {
    color: #94A3B8 !important;
}

html[data-theme="dark"] .svc-theme-soporte-ti-cartagena .svc-helpdesk-dashboard__header {
    border-bottom-color: #334155 !important;
}